VSA X Manager System Settings - User Sessions Tab

NAVIGATION  VSA X Manager > System > User Sessions

The System > User Sessions tab in the VSA X Manager configures availability of specific controls that remote technicians and end users can access, listed below.

IMPORTANT  Settings within the VSA X Manager will only apply to the device you configure them on. You can configure settings that apply to multiple devices across your organizations using policies. Refer to Policies overview and User Sessions profiles.

For more information on what can be configured in this tab, refer to the links below: 

• Technician Controls: 
  • Enabling Screens View
  • Enabling Web Cam View
  • Enabling User Chat
• User Controls: 
  • Enabling User Support Request