Viewing device details

NAVIGATION  Modules > Devices > Device List

SECURITY  Device Management > Add Devices

SECURITY  Device Management > Delete Devices

The Device List page enumerates all of your devices across all organizations and provides management options for them. It surfaces important details about each endpoint, including its hostname, assigned user and organization, installed software, monitoring status, and more.

This article describes the page's layout and functions.

Overview

  1. To access the Device List page, in the left navigation menu of your VSA 10 instance, click Devices > Device List.
  2. The page will load. You'll see a list of all of your managed endpoints, grouped by organization.

  1. As you navigate, you'll see the following features and fields:

Feature Definition
Filter by Click to select additional criteria by which you can refine your search, including by scope, group, tag, and type
Search By System

Perform a basic search to filter the current view to matching records; for extended search options, refer to our Finding and managing devices article
Managed devices list

Indexes all devices that match the current selections in the Search By System field, sorted by organization; the information appearing in the list is as follows:

Organization name
Site name
Agent group name
Hostname, operating system, last check-in date, online status

Click any entry in the device list to populate its extended details and management options in the device details pane. Refer to Device details pane for more information.

This pane enables you to review attributes of a selected device and take management actions.

NOTE  Availability of device fields and management options may vary depending on the device type and its online status.

The following details and management options are available from this location.

Header

Field Definition

Device tabs

Switch between multiple pinned devices; click to pin a device; click to unpin and remove it

Hostname, operating system, last check-in date, online status
Favorites

Provides quick-access shortcuts to fields you've favorited in the device details pane; refer to the More functions section of this article to learn more

Overview

Feature Definition

CPU Usage

Current percentage of CPU resources in use by the device; click to view usage trendlines covering the period of the endpoint's current uptime

Available memory

Amount of RAM out of the device's total in use; click to view usage trendlines covering the period of the endpoint's current uptime

IP addresses

The device's last known local and public IP addresses; hover or click to see an extended list
Asset Info

View details about the device’s hardware, BIOS, and operating system
Assigned User

Name and email address of the user to whom the device is assigned

IT Documentation

Click to view all internal IT documentation related to the device
Custom Fields

View and edit the user-defined information you've elected to audit about this device
Tags

Manage the categorization tags associated with the device
Add Notes

View and edit the device's administrator notes
Notifications

View notifications for this device

Details

Feature Definition

Hardware

View hardware temperatures and fan speeds

Storage

Audit storage usage on the device

Printers

Managed mapped printers and jobs

Services

View , start, and stop device services

Processes

Manage running processes

Users

Managed logged in users

Chat

Chat with logged in users

Screens

Remotely view content on active displays

Webcam

Access the device's webcam and take snapshots

Event Log

Review events for installed applications

Manage

Feature Definition

Terminal

Opens a terminal session on the endpoint as an administrator and execute commands

PowerShell

Starts a PowerShell session on the device and execute commands

Remote Control

Enables connection to and collaboration with any active user session on the endpoint

Scripts

Deploys scripts to the device from your VSA 10 instance

Software

Feature Definition

Operating System Updates

Audit and manage the device's installed operating system updates

Security

View the status of and configure the device's security software

Applications

Review the applications present on the device

Agent Version

Surfaces the version of the VSA agent installed on the device and whether it's up to date

Commands

Feature Definition

Wake Up

 Send a Wake-on-LAN (WoL) command to the device

Lock

Lock the device

Logoff

Log out the console user

Restart

Reboot the device

Shut Down

Gracefully shut down the device

Power Off

Power off the device

Suspend

Suspend the device

Hibernate

Put the device into hibernate mode

Enter Maintenance Mode

Put the device into maintenance mode

More functions

The device details pane provides the following additional action shortcuts:

  • Click the icon next to any field where it appears to view extended information and access management features.

  • Click the icon next to any field to add it to the Favorites box. To remove a favorite, click the icon next to the field you'd like to remove.