Autotask profiles

NAVIGATION  Administration > Configuration > Profiles > New Profile > Autotask (Device Configuration) profile type

NAVIGATION  Administration > Configuration > Policies

SECURITY  Administrator

Using the Autotask type of Device Configuration profile, you can enable notification forwarding to create tickets in your Autotask account.

NOTE  This feature requires an Autotask account. To learn more about Autotask, reach out to your account manager.

IMPORTANT  While this configuration works for forwarding tickets to Autotask, if you want a more fully fledged integration, it is recommended you follow the steps in the Autotask Integration guide rather than create Autotask device configuration profiles.

For a comprehensive overview of how profiles and policies work in VSA 10, refer to Policies overview.

Profile configuration settings

How to...