Controlling devices

NAVIGATION  Modules > Devices > Device List > select a device > Manage

SECURITY  Remote Control > Allow 1-Click access

SECURITY  Remote Control > Use IT Glue Passwords

VSA 10 provides multiple tools with which you can remotely manage a target device. This article describes the available options and how to access them.

How to...

You can access remote management options for your endpoints on the Device List page. To do so, perform the following steps.

  1. To access the Device List page, in the left navigation menu of your VSA 10 instance, click Devices > Device List.
  2. The page will load. You'll see a list of all of your managed endpoints, grouped by organization.

  1. Enter a partial or whole device name in the search bar at the top of the page. As you type, you'll notice the list of devices begins to filter to only those endpoints with attributes matching your search criteria. You can apply additional criteria to your search by selecting options from the Filter by list.

  2. Click any search result to populate the endpoint's extended details and management options in the device details pane.

  3. Scroll down to the Manage section.

  4. The following options will appear. Note that availability of these features may vary depending on the device type and your level of VSA access.

NOTE  Click the icon next to any field where it appears to view extended information and access management features.

Feature Definition

Terminal

Opens a terminal session on the endpoint as an administrator and execute commands; refer to Terminal

PowerShell

Starts a PowerShell session on the device and execute commands; refer to PowerShell

Remote Control

Enables connection to and collaboration with any active user session on the endpoint; refer to Remote Control

Scripts

Deploys scripts to the device from your VSA 10 instance; refer to Scripts