VSA 10 MDM: Migrating from another MDM solution

Users can enroll devices into an MDM solution using three methods:

  • Automated Device Enrollment
  • Device Enrollment
  • User Enrollment

When migrating from one MDM solution to another, the process varies slightly for each method. VSA 10 supports Automated Device Enrollment and Device Enrollment. Refer to Device Enrollment vs. Automated Device Enrollment (ADE). This article describes how to re-enroll a device using either of those methods.

Automated Device Re-enrollment

Automated Device Enrollment is intended for organization-owned devices.

iPhone and iPad

The device must be erased and go through the iOS Setup Assistant process to re-enroll. Ensure the MDM server is assigned in Apple School Manager or Apple Business Manager before erasing the device, as this will delete all data. Users should back up important files before proceeding.

macOS computers

If the Mac is listed in Apple School Manager or Apple Business Manager, use the following command to re-enroll it into the new MDM solution:

sudo profiles renew -type enrollment

After re-enrollment, the Mac will be supervised.

Device Re-enrollment

iPhone and iPad

Users can remove the MDM profile by navigating to Settings > General > VPN & Device Management, selecting the MDM profile, and tapping Remove Management. If the device is supervised, it will remain supervised after re-enrollment.

macOS computers

To remove the MDM profile, users should open System Settings (for macOS Ventura [version 13] or later) or System Preferences (for macOS Monterey [version 12.0.1] or earlier), select Profiles, and click Remove (-) next to the current MDM profile.