VSA 10: Version 10.11 release notes

NOTE  During release deployment, all active web application sessions will be disconnected, and customers will need to log in again at the beginning of the maintenance window. SaaS customers will be informed of their maintenance window via status.kaseya.net. Deployment for SaaS customers is expected to roll out in stages based on region. On-Premises deployment will follow a week later.

General Availability: September 12, 2024

Key feature enhancements

Integrations

KaseyaOne centralized configuration

KaseyaOne admins will be able to configure VSA 10 KaseyaOne access directly from both the KaseyaOne interface and from VSA 10 KaseyaOne settings.

The following features are available:

  • Enable KaseyaOne Unified Login
  • Enforce KaseyaOne authentication
  • Enable user deprovisioning

Automatically map Autotask companies to VSA 10 organizations

The first time a user enters the Organization Mapping step (initial setup) of the Autotask integration wizard, a pop-up prompt will suggest auto-mapping top-level organizations.

If a user agrees to perform auto-mapping, the system maps top-level VSA 10 organizations with Autotask companies by name. Auto-mapping is not performed if the user selects to skip it.

Sites and groups that have not been mapped manually to Autotask companies inherit from the top-level organization.

Autotask companies with names that begin with the name of VSA 10 organizations are highlighted in a drop-down box.

The suggested companies are highlighted in a drop-down box when the mapping is inherited from the default state and the drop-down box is scrolled to the first suggestion.

MDM

VSA 10 has added support of file-based settings within Apple MDM profiles, including the following:

  • com.apple.MCX.FileVault2
  • com.apple.applicationaccess.new
  • com.apple.declarations
  • com.apple.font
  • com.apple.mcxloginscripts
  • com.apple.security.certificaterevocation
  • com.apple.security.certificatetransparency
  • com.apple.security.pem
  • com.apple.security.pkcs1
  • com.apple.security.pkcs12
  • com.apple.security.root
  • com.apple.security.scep
  • com.apple.systempolicy.rule
  • com.apple.vpn.managed

Apple MDM profiles now clearly highlight settings that require a device to be in supervised mode.

Platform

Continuing our efforts to improve the Devices > Device Management page, as follows are the improvements included in this release.

Enhanced device information

New visual icons represent certain states and activities related to a device, which are accompanied by an informative tooltip that contains detailed information about the various states. The tooltip is available when hovering over the area of the device icon.

The following device information is available:

  • Device Uptime
  • Logged in Users: Includes information about active user versus inactive user states. A logged-in user is represented as inactive when they have been idle for 10 minutes or more.
  • Remote Control: Indicates when Remote Control has been disabled and when Remote Control sessions are active.
  • Maintenance Mode: Indicates when a device is in Maintenance Mode.
  • Agent Diagnostic Logging: Indicates when diagnostic logging is activated on a device.

Device name column

This new column is filterable and also searchable within quick search in the top navigation bar. For agented devices, this name represents the device name retrieved by the audit process.

Scalability

Active notifications limit

VSA 10 had a hard limit of 500 active notifications, so the oldest notification was archived when the 501st one was received. This sometimes caused an inundation of notifications that could affect overall system performance. Now, the default limit is increased to 100,000 with the option to increase the limit even further.

Other enhancements

Device Management

  • In the VSA 10.10 release, improvements were made to data columns, filtering, and quick search. In this release, support has been added for macOS, Linux, and BSD Agents.

Fixes

API

  • Calling the GetSystem API v3 endpoint with valid credentials no longer produces an API error.

Devices

  • If a device card is pinned on the Device List page and then the page is refreshed, the same page is now shown instead of a blank page showing Unknown system.
  • On the Device Management page, the search bar size, icon size, and font size have been adjusted.
  • In the top bar, the Quick Search bar and Find Devices bar size, icon size, and font size have been adjusted.
  • VSA 10 now shows correct icons for online and offline statuses when devices are or are not in maintenance mode.

Help

  • The options to suggest a feature in VSA 10 now correctly redirect to the VSA 10 Ideas Portal.

Policies and profiles

  • Policy assignment at the organization, site, or group level no longer fails.
  • When a device enters maintenance mode, goes offline, and remains offline when the maintenance period ends, the maintenance icon now changes as expected and offline status notifications are triggered as configured.
  • Remote Desktop profiles now highlight the correct options available for macOS device types.

Upgrade Wizard

  • For VSA accounts with an active BMS/Vorex integration, the integration is now successfully enabled upon upgrading from VSA 9 to VSA 10.